Frequently Asked Questions
Everything you need to know about your RIXO ⋆ shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.
What is your return policy for RIXO ⋆ items?
We offer a 28-day return window for all unworn items with original tags attached. Please use our online portal to generate your prepaid return label.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by region and will be calculated at checkout.
How can I find the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our 'True to Size' chart for the best fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer 'Buy Now, Pay Later' options through Klarna and Clearpay.
Are your garments sustainably made?
We are committed to conscious fashion. Many of our pieces are made from natural fibers like silk and FSC-certified viscose, produced in small batches to reduce waste.